Payments & Balances

Meals are FREE for all students during the school year. To obtain free meals, the student must take the minimum amount required of a “reimbursable meal” under the Offer vs. Serve meal pattern of the National School Lunch and National School Breakfast Program. If a student takes less than the minimum amount, they will be charged a la carte for the items they have taken. Payment for a la carte purchases and adult meals will still be required. Evergreen School District strongly encourages families to pay for al la carte purchases in advance. Pre-paying before meal service provides a simple way for you to manage your student's account and also helps lunch lines move more quickly, giving children more time to enjoy their meal. Households can pay for meals by:

• Paying Online: Visit www.myschoolbucks.com to make payments, set up low balance alert emails, and track transactions safely and securely anytime.

• Paying at your child’s school: Students may pay cash or check when they are in the cafeteria. Prepayments can also be left at the school office during normal business hours. Checks should be made payable to CNS and please include the student’s full name and room # when sending in a payment.

No charges will be placed on a student’s account if they choose a reimbursable meal at service time. Due to program limitations, our staff cannot force your student to take a reimbursable meal, however we will encourage them to take what is necessary to make it complete. No a la carte items can be purchased on credit. Please review menus in advance with your child so you can ensure they will be able to choose and eat the minimum reimbursable meal components. If not, it is the parent’s responsibility to make sure that money is in the account or a home prepared meal is sent to the school with their child. Any monies received from students with a negative account balance must first be used to satisfy the negative balance. No change will be given back to students with negative account balances and any extra monies will be deposited into the student’s account.

Students will receive a full reimbursable meal regardless of account status. Any unpaid meals must be paid for as soon as possible. CNS will  notify households with negative balances through a weekly email.  Payment plans are available if needed on a case by case basis. Households should contact the Child Nutrition Services for assistance.

 If a check is returned due to insufficient funds, a letter will be sent to the household. Returned checks will result in an additional $25/check fee and checks will not be accepted from the household until the balance is paid.

Negative balances will be considered delinquent once it reaches -$17.50 (5 meals) or more and the household fails to contact the Child Nutrition Services office or makes a  payment. Delinquent balances will be reviewed weekly by Child Nutrition Services office staff.

At the end of the school year, any positive funds left in a student’s account will be carried over to the following school year. Students graduating out of Evergreen School District will be notified by mail with the balance amount. Parents have the option to request a refund or transfer the balance to a younger sibling. Instructions will be included. Federal guidelines prohibit the Food and Nutrition operation from writing off bad debts as a result of charged meals. If the student has graduated or moved out of the district with a negative lunch account balance, the unpaid meal charges will be considered bad debt and a file containing students' names and amounts owed will be turned over to the district's business office by June 30 of each school year.

To protect family’s confidentiality, account balance information will only be monitored and dispersed by the Child Nutrition Services Department. Debt collection procedures will also only be initiated by Child Nutrition Services staff. Debt thresholds and delinquent payment definitions will be reviewed annually by the CBO and CNS Supervisor to ensure the purpose of the meal charging policy is not jeopardized by the diversions of staff time and effort to collect payment.

If your child is graduating or moving out of Evergreen School District with excess funds on their school lunch account, you can request a refund, transfer it to a younger sibling, or donate the balance to the Child Nutrition Services Department. Please be aware that balances DO NOT carry over to the high school level.

If you are unsure of your student’s balance, please login to your MySchoolBucks account at myschoolbucks.com or contact Child Nutrition Services.

Parents of 8th grade students will also receive a letter the first week in June with the current funds remaining on your student’s account.

Refunds typically take up to 30 days to be processed and a check mailed to the address provided in your request. Due to the high volume of requests at the end of the school year, please be patient in receiving your refund. We ask that your refund requests be received by July 31. 

You can also send a request by mail to 2828 Corda Drive, San Jose, CA 95122. Include in your request: your name, address, phone number, student name, school attended, and student ID number (if known). Please include sibling information if you are requesting a transfer of funds.

If you have any questions, please contact Child Nutrition Services.

It is the full intent of the Evergreen School District that all households are made aware of the Meal Charging Policy. Households are notified about the Meal Charging Policy through:

• Parent Handbook
• CNS “Back to School” mailer
• Evergreen School District Website
• Link available on current lunch menus

If at any time households have questions about their student’s lunch account, current account balance, are facing a financial hardship or need assistance with completing a lunch application, they should contact the Child Nutrition Services department.